Last month we started shipping the first Nebia Shower Systems. Over the past month, it has been incredibly rewarding for our team to receive pictures and read enthusiastic emails from our early Kickstarter backers who have installed their units at home. We wanted to witness some of your reactions in person, so we have also been conducting hand deliveries to a number of our local backers.
We have shipped over 250 units and we will be steadily ramping up production over the next couple of months. Please continue reading below for a detailed delivery schedule.
Nebia feels right at home
We have also received our first video review, from Kickstarter backer #64! Kid tested. Father Approved.
For a collection of first impressions, scroll to the end of this update.
Over the past month we have been steadily producing units and shipping in small batches. As we refine our production process, the engineering team has been hand inspecting each unit before releasing for shipment. This process has yielded very good results and over the next several weeks we will be increasing our pace of production.
It will take approximately 3-4 months to fulfill all of the U.S. orders we received on Kickstarter, upon which we will start shipping pre-orders placed on our website.
Please note that we will be reaching out to you 3-4 weeks before shipping your unit(s) in order to confirm your shipping address. We are contacting customers in the order of their pledge date. We will only be shipping units with confirmed shipping addresses, and will proceed in order with the earliest orders.
If you would like to estimate when you will be receiving your order, please refer to the chart below. Please note that this is only an approximation, and we will be updating you regularly via these updates. We are doing our best to move this schedule forward. As a result some of you may receive your Nebia sooner than indicated below.
Installing the Nebia Shower System
Since day one, our ambition has been to make Nebia easy enough for you to install without the need for help from a plumber. Our mission was clear; the installation had to be sturdy enough to last for years, adaptable enough to work in a variety of bathroom configurations, and easily removable should you want to take it with you to a new house, without causing any damage to the bathroom tile.
Feedback from our early customers indicates that we achieved this mission. If you’re curious to see more, please take a look at our installation video:
Macey Sanchez: Macey joined our team as an intern last summer and recently joined full-time. She graduated from Stanford University where she earned her Bachelors and Masters degree’s in Product Design and Mechanical Engineering. While at Stanford she was also a teaching assistant in their famous Product Realization Lab - one of the coolest student led workshops in the country.
Jad Nasrallah: Jad also joined our team as an intern last summer and recently joined full-time. He recently graduated from Brown University with a Bachelors Degree in Mechanical Engineering. When he is not breaking Nebias for reliability testing, you can find Jad climbing in the surrounding national parks.
Ryan Maxwell: Ryan joined our team to spearhead our business operations. He previously worked in supply chain management at Apple and as a management consultant. He is a graduate of Georgetown University. After a couple of beers, you might be lucky enough to hear some of his original rap songs.
We have noticed in a few of your comments that you may need to adjust your temperature valve at a hotter setting than you normally would with your traditional shower. We wanted to bring some clarity as to why.
By atomizing water, the Nebia Shower System diffuses thermal energy around your body and the environment, creating a steam room effect. Because the droplets release their thermal energy into the environment quickly, you will notice that the water starts really hot when released, but that heat is transferred to the surrounding steam and the water becomes closer to room temperature by the time it reaches your knees. It isn’t uncomfortable, but you may want to play with your temperature valve to make Nebia feel just right for you.
But if you turn the temperature valve hotter, doesn't it mean that you waste more energy?
The short answer is no, you will still be saving significant amounts of energy.
The water coming out of any showerhead is a mixture of hot water, which comes from a hot water heater, and cold water, which comes straight from the building water supply. By turning up the temperature valve, you increase the percentage of hot water water that comes to your showerhead. Therefore, when your Nebia replaces your regular showerhead that has a higher flow rate, and the temperature valve is turned up, the percentage of water exiting the showerhead that comes from the hot water heater increases, but the total amount of water drawn from the hot water heater decreases.
For the science-lovers out there, here is how our R&D team puts it:
As an example, consider a regular showerhead with a flow rate of 2.5 gallons per minute (gpm), running with the temperature valve set to draw 80% hot water and 20% cold water. The flow rate of hot water from the water heater in this case is 2.5 gpm * 80% = 2.0 gallons of hot water per minute. Now consider a Nebia shower system, running at a flow rate of 0.7 gpm, with the temperature valve set to draw 90% hot water and 10% cold water. Now, the flow rate of hot water from the water heater is 0.7 gpm * 90% = 0.63 gallons of hot water per minute. In this example, the total water savings when using Nebia are (2.5 gpm - 0.7 gpm) / 2.5 gpm = 72%, and the hot water savings are (2.0 gpm - 0.63 gpm)/2.0 gpm = 69%.
The amount of energy required to heat water is proportional to the volume of water that is heated. Therefore, a 69% reduction in the volume of hot water used during a shower also corresponds to a 69% reduction in the energy required to heat the water for that shower.
Here is a selection of the many positive notes that made us smile:
“Just tried the new Nebia shower and was totally blown away (pun intended).” - Jonah G.
“Wow that.. Was a fantastic shower! Worth the money, the wait, and the stupid effort to get it installed. (not their fault, old homeowners were just idiots when they did the bathroom tile)” - Dan H.
“Overall- I LOVE my Nebia, and so does the whole family, including the kids! Will be buying 2 more for the other bathrooms in the house. Thanks Nebia!” - Maria H.
“Just installed mine. Thanks for the experience. Nebia really renewed my faith in Kickstarter." - Kavev S.
“My Nebia shower has finally arrived!! And boy was it worth the wait! The build quality is amazing. The care, thought and love that the Nebia team has put into this product is evident from the beautiful packaging to the stunning engineering to the seamless installation. It is clear the team spent a lot of time manufacturing and testing this product because it has worked without a hiccup. If Steve Jobs had designed a shower head this is what I imagine it would have looked like. More on the installation. I was genuinely shocked how easy the installation is. I have no experience with plumbing and I was a bit scared with the idea of taking out my existing shower head and installing the Nebia system. It took a matter of 10 minutes. The Nebia team laid out very simple instructions and gave enough parts to fit almost any shower setup. Very impressed! In terms of the shower experience, the sensation is great, it feels "premium" compared to your typical shower head. Your skin feels great afterwards. The pressure switch is also very useful as it allows you to adjust the water strength to your liking; important to note that the force of the water is stronger than I expected. Lastly, the wand is great if you are in a hurry. Amazing product, I have already recommended that my friends and family all buy one. Thank you Nebia!” - Michael S.
“I was backer 384 and received received mine today. Set-up was an absolute breeze and I just had my first Nebia shower around an hour ago. I had high hopes and this definitely lived up to my expectations. My wife said my skin and hair both looked better than usual, for whatever it's worth.” - Daniel D.
“It is a very satisfying experience and is exactly what I expected from nebia’s descriptions. It feels soft, yet still forceful enough to get all the soap/shampoo off. The mist does feel cooler at the bottom so I do have the temperature coming out a little hotter than I used to in order to achieve an overall warm sensation. My wife is recovering from surgery and needs to shower sitting for a couple more weeks, so it has been a real help to her. She raves about the experience. As mentioned somewhere the shower does take longer to warm up because there is less water flow (saving money!) so today I turned on the hot water at the sink to clear the line of cold water. Now I can step into a warm mist right from the start. All-in-all we are extremely happy with our Nebia. It is real and we love it!!!!!!!” - David H.
“Life changing! My shower feels like a spa! you guys need a referral system because I can’t stop recommending it to people.” - Federico S.
“I was very pleasantly surprised by the Nebia! I have experience with low flow shower heads, and they generally really **. I was able to wet my hair all the way through as fast as I could with my old shower head. Also, the soft misty noise it makes is amazing.” - Katie G.
"I like how long hot water lasts now. Can take very long showers. Never runs out.” - Vladimir M.
“It's absolutely the best looking shower head, and beautifully engineered. I especially love the height adjustability. The water savings is also a big plus.” - Debbie S.
“Looks like a mist but it does not feel like a mist. New kind of shower experience that one word can not describe.” - Christopher L.
“Was very surprised with the overall result. No trouble rinsing or getting shampoo out of my hair. Was expecting it to take longer.” - Daniel K.
“It was a much more immersive experience than I used to have while showering. The water pressure is definitely enough to rinse, but also feels incredibly light and all encompassing in a great way.” - Andrew S.
“It really is like walking in a mist. At first I was dubious I would be able to get as clean, but after the shower is over, I found that I feel deeply cleansed and energized.”- Andy P.